Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 14 - Jul 19
For Your Every Summer RSVP, with Code: SUMMER15
Description
The Welcomer Edge: Unlocking the Secrets to Repeat BusinessThe Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It's about four distinct categories of service professionals the people that will make any customer service function or department a success. The author provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most
The Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It's about four distinct categories of service professionals -- the people that will make any customer service function or department a success. The author provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most importantly, they are innately intuitive, and understand that customers are people first. Identifying and recruiting welcomers is the key to a healthy consumer base. The book provides practical recommendations and strategies so that any company -- regardless of industry or size -- can maximize the quality of its customer service and the quantity of its loyal consumers. The book describes the four categories of frontline associates. Understanding that each category has definitive service personalities will help optimize your business at its most crucial moment: the encounter that brings two people together to make a purchase, subscribe to a service, provide praise, or raise a concern. The bottom line shows how sales and customer associates have a powerful impact on sales because they determine the outcome of the all-important first impression, and this translates into whether or not a company will achieve its most important goal: repeat business.Binding Type: Paperback
Publisher: Center for Client Retention
Published: 04/01/2013
ISBN: 9780989037006
Pages: 220
Weight: 0.72lbs
Size: 9.00h x 6.00w x 0.50d
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.9 ★★★★★
Based on 192 reviews
Sort
Product Reviews
★★★★★ 2
Didn't withstand a 12lb dog!
Cute but our 12lb dog chewed off one area of the toy.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 25, 2026
★★★★★ 5
Tough enough.
These seem to be more durable than the other toys I bought from this same supplier. The dogs like them and they are fairly tough. They are still in good shape after a couple of weeks of play with my dogs. I would probably get these again.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 18, 2026
★★★★★ 5
Puppy approved
My doxins loved these toys. I loved them more that there was no stuffing mess to clean up! Good squeaker noise. Soft for their gums
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 23, 2026
★★★★★ 5
Worth it if your dog destroys plush toys & likes to chew
Color: Cyan NylonFish
My dog is a very big chewer and destroyer of toys. This toy is perfect for her. It is durable and keeps her engaged chewing for a while. I have a 55lb dog, considered a large dog, and it’s a great size for her. She’s unable to break it apart. The ends do tend to get a little sharp after extended use
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 14, 2026
★★★★★ 5
My Boston loves this fish toy
Color: Cyan NylonFish
Very durable. It takes a couple of months of intense chewing to make holes in this toy. My Boston has incredible mouth strength so he destroys most toys in minutes unless they are rocks. I have replaced this fish 2 times in the last year. I keep an eye on the wear and replace it when he makes a hole in it. Worthwhile purchase but monitor the dogs chewing.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 23, 2026